Open Source CRM Software

Open Source Customer Relationship Management software applications are growing in large part as these mission critical business software applications deliver companies with more choices outside of the traditional CRM industry and vendor applications such as Microsoft Dynamics CRM, Oracle CRM, SAP CRM or Salesforce.com. For companies desiring increased software flexibility and control to satisfy changing company requirements, market requirements, business processes, complicated feature sets or financial constraints, open source CRM software applications can be both an alternative and entry point to an enterprise-wide open source software technology strategy.

Low procurement costs (often no procurement costs), extensibility, flexible delivery channels such as SaaS and the cloud, freedom from software vendor lock-in and continuously growing support from online ecosystems are driving more attention and increased adoption of open source CRM systems.